increase per customer revenue by up to 70%
85% of consumers prefer apps
75% of all restaurant & takeaway orders are made using a smart phone. Understanding how your customers buy can help you increase sales enormously. How much are you missing out on without a custom branded app for your food business?
increase order size & frequency
Research shows that app users buy 33% more frequently, they buy 34% more items and spend 37% more than non-app using customers over 18 months after app launch. All things considered, the researchers found that apps provide 36% higher net returns.
smash your sales targets
POWERFUL TOOL
A mobile App is a powerful tool that can help grow your business and provide a simple way to reach new and existing customers. Promote your business, provide discounts and offer brand loyalty.
MARKETING OPTIMISED
Seamlessly integrates with many popular marketing tools as well as your website, social media, and our Done4U Marketing Platform.
MULTI-VENUE
Perfect for one venue or the largest chains and franchises, Maxiom Apps make it easy for your customers to order from their nearest location.
EASY TO UPDATE
Fast and easy set-up. easy to update and make changes to menus, pricing, add locations and more. Alternatively, have our Creative Team do it all for you. Easily let your customers place and manage their orders on any device.
FULLY FEATURED
Custom branded apps that enhance your brand and drive engagement with all the features you need to drive sales and grow your business
Free Support
We're here to answer your questions and help you get the most from our solutions.
WHAT'S IN THE APP?
food ordering
Upload your entire food menu and include full details on each item, such as a description, price and an appetizing photo. Customers can easily view and add items to their cart.
loyalty programs
Your customers can earn points to redeem rewards using Location-based Check-In, social sharing or QR scans. Provide discounts and special offers, create coupons and a digital stamp card.
Cart
Menu items that are added to a customer’s order are summarised in the Cart tab. It includes the total order price and if you choose to give first order offers and/or provide loyalty discounts, these are also shown here.
FORM SUBMISSIONS
Our Forms tabs are completely customisable and perfect for capturing information. Create registration forms for new customers, or review or enquiry forms. Customers can even upload pictures directly from their smartphones.
customer account
Here the customer can create an account which allows them to order from the App. They can then view their order history and loyalty acquired.
FOOD GALLERY
Showcase your best and most popular dishes in a gallery tab. You can also let customers rate and review them. Update the gallery seasonally with new dishes to keep customers coming back time and time again.
customer reviews
Feature your customer reviews on an individual reviews page that prospective customers can view any time. This works similarly to word-of-mouth recommendations and builds your brand name.
maps & directions
Customers can access directions to your business from wherever they are with the integrated Map and Location feature..
PUSH NOTIFICATIONS
Use Push Notifications to broadcast messages & special offers directly to your App users. Use the advanced control features to define who, where and when you send your messages
Table Service
Let your customers order at their own pace from their table. Orders are sent via email, will clearly display the table number, and can also be directly linked to an Android printer.
USER INTERFACE
Easy to navigate customer front design. Our Creative Team creates unique content experiences that are visually appealing, mobile-friendly, interactive and on-brand. Perfect for engaging today's busy consumers.
FULL FLEXIBILITY
Build better customer relationships and expand existing business. Designs and content that helps customers successfully buy your products and services with interactive content experiences they’ll love.
GEO-LOCATION
Create virtual “fences” around a pre-defined area, such as your restaurant or takeaway or even your competitor’s, and send Push Notifications to the phones of users who walk within that area.
target marketing
Create Tags against your customers to group them into different categories depending on their needs. Extremely useful for sending out user-specific notifications and keeping your announcements relevant.
loyalty schemes
Offer mobile loyalty schemes for your valuable customers. Increase your customer retention and loyalty. No stamps or lost cards ever again. Update, remove or add new loyalty rewards at any time.
One-Touch Calling/Emailing
User will never have to search for your contact information again. Our App offers multiple ways to contact you at the touch of a button, either by email, phone or instant message.
Social Media Integration
Integrate all your social platforms into your App, and create a virtual hub to connect your customers with your business.
Customer Relationship Management Tool
View and manage all of your customers using the CRM. Here you can view individual customers and bring up their profile to view order history, loyalty statistics and each action made in your App.
FREQUENTLY ASKED QUESTIONS
What Apps Do I Get?
Every Custom Branded Food App customer gets both a custom branded iOS and Android App. The price includes submitting the app by our staff to the iTunes App Store and Google Play along with the registration and annual fees, lifetime support and maintenance of your App, regular updates and improvements to your App, and a powerful CMS account to update your App, instantly. Once approved, your customers can simply download the version of your app that suits their smartphone.
Is there a set-up or development cost?
There is a one off set-up and customisation fee of $549. This also includes your first months app subscription.
Do you charge commissions?
We don't charge a commission on our standard Custom Branded Food Apps, though the merchant fees (payment processing fees) are automatically deducted from the order value on sales made using the app. There's also a monthly app subscription fee depending on the plan you choose. We do have a different plan with branded concepts including menus and Done4U Marketing included that charges our standard fees plus 9%. The 9% includes Stripe's payment processing fees and Done4U Marketing. For more information on this App plan please click here
Do I have to make the deliveries myself?
That's up to you. Most of your customers do their own deliveries, or use a food delivery service/contractor. There's heaps of options with new ones popping up regularly. Some customers charge for delivery, other's don't depending on the products they sell, their menu and the average order value.
What is the average order value?
It's up to you what minimum order value you set, but most customers have a minimum order value of between $40-$50. The average is order value is around $45-$50.
How will a custom branded app help my business?
Simply put, having your own custom branded app increases sales, increases order value and order frequency, all while building loyalty and providing greater convenience to your customers. Unlike food delivery service apps, the customers and all their data remains yours. You are building a valuable BRAND for yourself, not for the delivery app owners.
What types of food businesses can benefit from the Apps?
From takeaways, to hotels, catering, fine dining, restaurants and coffee shops our app can help you reach new customers and add value for your existing ones, without breaking the bank!
How can I reach out for more help?
Every Custom Branded App Customer is assigned a Business Support Manager to help them get the most benefit from their Custom Branded App. To reach out for support all you have to do is send us a message and we'll respond as soon as is reasonably practical during normal business hours. If you experience any technical issues, our Tech Support Team are available via chat or email from 8am to 11pm Australian Eastern Time - 7 days.